# Communicado Systems

> Communicado Systems is an AI-powered 24/7 phone receptionist for small and medium businesses. It answers every inbound call, books appointments directly into Google Calendar, handles customer FAQs, and sends SMS confirmations — all without any staff involvement.

## What is Communicado Systems?

Communicado Systems replaces a human phone receptionist with an AI voice agent that is live around the clock. When a customer calls a business that uses Communicado, an AI agent named (by default) "Polly" answers the call, converses naturally with the caller, books appointments, answers questions about the business, and sends the customer an SMS confirmation with a link to view, add to calendar, or cancel their booking.

## Who is it for?

Communicado is designed for tradespeople, service businesses, clinics, salons, law firms, and any small-to-medium business that receives inbound calls and currently misses calls or relies on staff to answer the phone.

## Key features

- **24/7 AI call answering** — never miss a customer call, even outside business hours
- **Google Calendar integration** — the agent checks real-time availability and books jobs directly into the business calendar with no double-booking
- **SMS confirmations** — customers receive an SMS with a confirmation link after booking
- **Booking confirmation page** — customers can view booking details, add to their calendar (.ics or Google Calendar), or request cancellation
- **24-hour reminder SMS** — customers automatically receive a reminder the day before their appointment
- **Call transcripts & summaries** — every call is transcribed and summarised in the business dashboard
- **Multi-language support** — the agent can detect and respond in multiple languages
- **Custom voice & greeting** — businesses can name their agent and define a custom greeting
- **Escalation routing** — urgent calls can be transferred to a human staff member
- **Call insights dashboard** — metrics on call volume, intent, duration, and booking rates

## Pricing

Single all-inclusive plan: **$2,000/month** with unlimited calls and all features included. Includes a 30-day free trial. No lock-in contracts.

## How it works

1. Business signs up and completes onboarding (under 15 minutes)
2. Business connects their Google Calendar
3. Communicado assigns a dedicated phone number
4. Business forwards their existing number to the Communicado number
5. The AI agent starts answering calls immediately

## Contact & support

- Website: https://communicado-s.com
- Support email: support@communicado-s.com
- Privacy inquiries: privacy@communicado-s.com

## Pages

- [Home](https://communicado-s.com/)
- [Sign Up](https://communicado-s.com/signup)
- [Login](https://communicado-s.com/login)
- [Privacy Policy](https://communicado-s.com/privacy)
- [Terms of Service](https://communicado-s.com/terms)

## Blog

- [Why Small Businesses Miss 40% of Calls — And How AI Fixes It](https://communicado-s.com/blog/why-small-businesses-miss-calls)
- [AI Receptionist vs. Human Receptionist: A Realistic Cost Comparison](https://communicado-s.com/blog/ai-receptionist-vs-human-receptionist)
- [How AI Phone Answering Actually Works (No Jargon)](https://communicado-s.com/blog/how-ai-phone-answering-works)
- [The Best AI Receptionist for Tradespeople in 2026](https://communicado-s.com/blog/best-ai-receptionist-for-tradespeople)
- [Automated Appointment Booking: The Complete Guide for Small Business](https://communicado-s.com/blog/automated-appointment-booking-for-small-business)
- [How to Stop Missing Business Calls (7 Proven Strategies)](https://communicado-s.com/blog/how-to-stop-missing-business-calls)